FAQ

Can you cancel my order?

We are unable to cancel orders once they have been sent to our warehouse for fulfillment. Please contact customer service by email at hello@fringestudio.com to see if your order is eligible for cancellation.

Do you have a store?

At this moment Fringe Studio does not have our own shop. We are carried by shops all over the world; please contact us at hello@fringestudio.com to see if there are any near you!

Is your website secure?
Yes, our site is secure. On any page where we ask you to enter your address, phone number or credit card information, we use secure socket layer (ssl) to encrypt the communication. Happy shopping!

I forgot my password, how do I log in?

If you have forgotten your password, please click on “Lost Your Password?” below Log In. You will be asked for your User Name or email to reset your password. If you cannot remember either of those, you may contact our Customer Service Department at hello@fringestudio.com.

What payments do you accept?
At this time we accept all major credit cards.

Can you ship to multiple addresses?
Right now we can only ship to one address per order.

Do you ship internationally?

At this time we are unable to ship internationally.

What is your wholesale policy?

We have a very simple wholesale policy for both domestic and international wholesalers. You may email hello@fringestudio.com for all of the details.